Navigating scale: a framework for leading product teams through growth

Navigating scale: a framework for leading product teams through growth
Photo by Sarah Dorweiler / Unsplash

At Notion, we spend a lot of time thinking about information: who has it, who needs it, and how should it flow at higher levels of complexity — especially as organizations scale.

Last week, we sat down with our friends at FullStory to examine knowledge transfer through the eyes of two masters of scale: Agata Bugaj, the SVP of Product at FullStory and Notion’s Chief Product Officer, Madhu Muthukumar.

FullStory is a digital experience analytics platform that has grown from 100 to 600 people since October 2018, when Agata first joined. Notion’s been on a similar trajectory, so Agata’s insights felt distinctly familiar.

So how do fast-scaling companies harness the energy of rapid growth? They turn complexity into momentum. Agata’s formula: zoom out, scan for patterns, pay the tax, and don’t bring a tool to a people problem.

Zoom out from the day-to-day to see the full picture